How-to Guide: Learn the Survey Question Types and What the Results Will Tell You

Ever been dying to ask a customer a question — but didn't? Let me rephrase the question. Ever have a conversation with someone and they completely misunderstood what you were asking? That can't happen with an online survey. In questionnaires you've only got one chance to explain yourself.

This guide will help you understand the pros and cons of all survey question formats (there are seven). From multiple choice to ranking systems to open-ended fields, learn the best times to use each survey question style.

Then view how your survey results will be displayed for your analysis.